Last updated: September 12, 2024
Trust and transparency are the foundation of the rich reciprocal relationships we cultivate with South Mountain clients, collaborators, and friends.
In the policy below, we seek to explain, in the clearest terms possible, what information we collect and our practices for collecting, using, maintaining, protecting, and disclosing that information.Note:
This policy applies to information we collect on our website and in email, text, social media, and other electronic means. It does not apply to information collected by us offline.What information do we collect?We collect several types of information from and about users of our website, including:
Basic contact information
South Mountain collects information that you voluntarily provide when you interact with our website, submit to our contact form, participate in a survey, sign up for our emails, or subscribe to SMS/text alerts. Examples of this information include but are not limited to: your name, email address, site and/or postal address, and phone number.
Applicant information
When you submit an application for employment or provide information to a recruiting service, we collect your “basic contact information” as described above along with any education and/or professional information included in other application materials such as a cover letter, resume, and portfolio.
Activity & device information
When you use the South Mountain website or social media platforms association with South Mountain, we collect common analytical information such as pages views, time spent, searches, device, browser, demographic, location, IP address, etc. When you communicate with us via text, we collect information such as your phone number, carrier, and geolocation data.
How do we collect information?
The old-fashioned way
A.k.a. you fill out any of the forms hosted by the southmountain.com domain.
Pseudonymized Browsing Information
We use third-party analytics tools such as Google Analytics to help us measure the performance of our web and social media presence. These tools collect pseudonymized browsing information that may include how often people visit our website/social media profiles, which pages they visit, and the source of the visit. This information is not sufficient to be attributed to you as an identified or identifiable person.
To process analytics data when you visit the website, third party analytics tools use various technologies, including cookies or similar technologies to identify your browser or computer device. Third parties providing these tools do not receive your email address, or other Personal Information through the use of cookies. To opt out of Google Analytics on the website go to https://tools.google.com/dlpage/gaoptout.
How do we use your information?
To contact you about your project
South Mountain offers its Energy Technology clients the ability to receive SMS text messages about the status of their installation. By signing a contract for Energy Technology services, you are consenting to be contacted by SMS message. All other categories exclude text messaging originator opt-in data and consent. Message frequency may vary. Message and data rates may apply. You can stop messaging by sending STOP and get more help by sending HELP. No mobile information will be shared with third parties.
To share news about our business and/or mission
If you’ve contacted us (via form, email, text, phone, etc), you will be automatically subscribed to our quarterly newsletter. You can always update your information or opt out by visiting https://southmountain.us7.list-manage.com/profile?u=4f1251806ea1dc972e0691474&id=ae81d5ce3a&e=[UNIQID]&c=6dbdca4f5e.
To carry out and improve our practice
The first step and most important step in create compelling content is understanding your audience!
Do we share of sell your information?
We don’t sell any information, and we rarely share it. The only exception are:
Software vendors
For example, vendors like Mailchimp who automate email marketing and Zoom, who automate our text messaging. These service providers may have access to your information to enable them to provide the services to us. Service Providers are prohibited from selling or sharing your information, or for using your information for purposes beyond the scope of the services they are providing on our behalf.
Legal requests
We use personal information to comply with legal obligations pursuant to the legal protections afforded to you in your country. Where required to obey the law, such as in response to a subpoena or legal process we will disclose your personal information. We also reserve the right to use your personal information to exercise or defend legal claims.
How do we keep your information safe?
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our website.
Do we make updates to this policy?
Yes, we will update this notice as necessary. When we do that, we will inform you by updating the date at the top of this policy. We encourage you to check regularly to see if our Privacy Policy has changed.
Who can you contact about this policy?
Email South Mountain Communications Coordinator, Abbie Zell (azell@southmountain.com). She can field any questions or concerns you may have.
